Critical Insight is the foundation for complete managed detection and response

You already know that attacks are hitting organizations of all sizes, with increasingly sophisticated techniques. Our customers want someone on their side. From improving your security stance to making you more compliant, Critical Insight can quickly become a core part of your information security program, providing robust detection and response on a managed platform. Our pricing scales with the customer and we are cost-effective for even small and medium-sized businesses.


Our algorithms process network event data to identify:

  • Statistical anomalies
  • Interaction with known malware distribution or criminal command and control sites
  • Signature-based events from the intrusion detection Critical Insight Collector
  • Correlation of multiple suspicious events
  • Significant periodicity in signals

Our machine learning “remembers” every question asked of the data, and this is used to automate those queries that yield results.

Utilizing elastic scalability, machine learning, and advanced data indexing algorithms, we are limited only by the amount of data you can provide to us. We grow as large as we need to be, and we do not lose processing capabilities as we scale. Our learning approach allows Critical Insight to become continuously more powerful and faster as data is ingested and processed.

Our security experts investigate an incident to confirm it is a true threat. Once confirmed, the analyst prepares and communicates a customized Incident Action Plan (IAP) and interfaces with your staff in a pre-designed incident response process to quickly address the compromise. Incidents are addressed quickly so that actual damage and loss are averted or minimized. This process eliminates false-positives to give you an actionable plan for a confirmed threat.

Availability of full packet capture at the collector allows our analysts to “replay” events under investigation for 100% incident confirmation and 0 false positives. Once an incident has been confirmed, we can go “back in time” and determine if any other compromises occurred prior. We can replay all that happened, often down to the mouse-click.

Our Critical Insight solution combines next-generation processing with expert human touch to deliver advanced threat detection that integrates cleanly into your existing strategy.

See What Managed Detection and Response Can Do For You