Our Privacy Philosophy
Effective Date: November 14, 2017
- Collection of Information
- Use of Information
- Sharing of Information
- Social Sharing Features
- Internet Technologies Used
- Children’s Privacy
- Links from our Services to Other Websites
- Your Choices
- Third Party Analytics
- Your California Privacy Rights
- Changes to this Policy
- Contact Us
Collection of Information
We collect information when, for example, you use our website or mobile features, purchase managed detection and response or consulting services from us, register for promotions, events and newsletters we sponsor (together, “Services”) or otherwise provide us information about yourself. The type of information we collect may include:
- Account information we may collect includes your name, postal and e-mail address, phone number, social media username(s), and any information you may share about your interests and preferences.
- Transaction information we may collect includes account information as well as your transaction history.
- Login credentials we may collect include your user name, password and other authentication data elements.
Use of Information
The information we collect is generally used to provide you with the Services, personalize them to you and maintain and improve their quality, monitor and analyze your use and behavior patterns, and understand your needs so that we can serve you better. From users who are required to login to gain access to restricted Service features, we use usernames, passwords and other login credentials to authenticate user access. We may also use your information to contact you about changes, additions and updates to Service features and opportunities. If you prefer not to receive communications from us, we make it easy for you to let us know. You can contact us at any time to request an update to your personal information on file or modify our use of it (see Your Choices below).
Sharing of Information
We may share the information you provide us outside of the CI family. For example:
We may permit certain trusted third parties to track usage and analyze data such as the source address of a page request, the related IP address or domain name, the date and time of the page request, the referring website (if any) and other parameters in the URL. This is collected in order to better understand our Service usage and enhance performance of our Services. We may also use third parties to host or operate various Service features, deploy emails, analyze data, provide search results and enable links among other things.
We may also provide access to data that include your information in connection with a contemplated or actual financing, capitalization, insuring, merger, sale or other strategic initiative or transaction affecting title in or ownership of all or part of our business or assets, including for the purposes of determining whether to proceed with the transaction or fulfilling any records or other reporting requirements to relevant third parties. In the event of any such transaction, your personal information, among other things, may be transferred.
We also may share your information when you specifically ask or authorize us to do so, or when we conclude disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, to enforce our agreements and policies, and where circumstances otherwise warrant doing so.
Social Sharing Features
We take industry standard measures to secure and store your personal information to protect against its loss, misuse or alteration while under our control. Although we use industry standard security measures, we do not guarantee against the loss, misuse or alteration of any information during its delivery.
Internet Technologies Used
We are very sensitive to the issue of children’s privacy. Our Services are neither developed for, nor directed at, children under 13 years old. If you believe your child has provided us with personal information, or registered with one of our Services and would like to have this information removed, please contact our privacy representative at email@example.com for assistance.
Links from Our Services to Other Websites
Our Services may contain links to third-party owned or operated websites. When you access these external websites, the providers of the websites, which may include product or service vendors and other unrelated parties, may have access to certain information about you. Please be aware that once you have left our Services, we are not responsible for the privacy practices or the content of any websites we do not control directly, and the collection, use and disclosure of information about you by these entities will be subject to the privacy policies of those other websites.
Your Information. You may update or correct information about you by logging into your Services account, if any, or by emailing firstname.lastname@example.org. You may also email us at this same address if you wish to deactivate your account, but note that we may retain certain information about you for archival, safety notice and other legal or business purposes.
You may opt out of receiving newsletter emails from CI by following the instructions in those communications or by contacting CI customer care at email@example.com. If you opt out of receiving newsletter communications, we may still send you informational emails that, for example, relate to your account or our ongoing business relations.
You also have the ability to turn location-based services on and off by adjusting the settings of your Internet browser or mobile device, or by following the standard uninstall process and removing all CI applications, if any, from your mobile device.
Third Party Analytics
Your California Privacy Rights
California law permits residents of California to request certain details about how their information is shared with third-parties for direct marketing purposes. We do not sell, license, rent or otherwise share your information with third-parties for purposes of direct marketing. Accordingly, this law does not apply to CI.
You may also direct your privacy-related requests, comments or questions to the following address:
Critical Informatics, Inc.
100 S. King Street, Suite 280
Seattle, WA 98104
Attention: Privacy Officer